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GENERAL TERMS AND CONDITIONS OF SALE
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Prices
Referrals, invoices, orders, order confirmations, offers and price lists, are including Finnish VAT and given as EXW, unless otherwise indicated. All prices appearing on our website are always with Finnish VAT (24%).We hold the right to change prices without pre information.In case customs, freight, VAT or other general costs change dramatically prior to the date of the delivery, the seller has the right to change the price of the goods in the same proportion.
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Currency clause
If the price is based on the foreign currency, the currency exchange rate is based on the Bank of Finland’s exchange rate on the offer date. If the exchange rate changes, the seller has the right to change the price in the same proportion.
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Packaging
Price lists and the packing lists refer to packed and delivery ready goods.
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Terms of delivery
Delivery term is EX- Works if nothing else is agreed.
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Delivery
In case the delivery time has not been agreed, the seller arranges the time of delivery. Deliveries will be sent within a day from the order if the ordered products are in stock of the seller. In case product is offered ”from stock” the product can be sold during the offer period to another customer .In case of the manufacturer or the entity from whom the seller acquires the goods, has not fulfilled the contract, and the seller's delivery is delayed, the seller is not obligated to compensate the buyer for any injury caused .
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Back orders
If the product is not in stock the seller at the time of the order, the product is backordered, unless otherwise agreed.
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Invoicing
Invoicing requires accepted account opening. The applicant must provide proof of identity upon request. Customer's credit history is checked without exception.
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Terms of payment
Term of payment is 7 days net, unless otherwise agreed. Shipping costs will be added to the invoice amount. Quick and special deliveries are carried out in accordance with the additional expenses and costs.
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Interest rate
If the payment period exceeds the due date seller is entitled to charge interest on late payments according to the current recommendation of Ministry of Finance.
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Ownership
The delivered goods remains seller’s property until full payment has been paid. Liability of risk passes to the buyer upon delivery of goods.
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Comments
Comments concerning the amount or quality of delivered goods must be done within eight working days after receiving the goods.
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Inspecting of delivered goods
The buyer is responsible for inspecting the received items. Seller is not responsible for the damage caused if damaged product is being used by the customer.
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Returns
Transaction is binding and the seller is not obliged to accept a refund, unless this has been specifically agreed. Under the agreement, the goods delivered are taken back and credited only in case it has been pre agreed with the seller. Such goods may be repossessed only if it is in the original condition including the package. In case the seller has accepted the return, it must be mentioned in the return package and note with the purchaser's name and address, or a referral to the invoice number, reason for return, and the person with whom the return has been agreed. Maintenance and warranty returns must also be accompanied by a fault report. Incomplete returns will not be handled. Returns must be sent by ordinary mail, freight prepaid. The seller does not reimburse the return shipping.
Returned products must be packed separately, eg in the original shipping carton. The products themselves or the product in the original package must be salable. -
Warranty
Seller gives for all products 1 year warranty on materials and workmanship. The warranty period begins from delivery date. In case of warranty repair, the delivery costs will be paid by the buyer and the seller pays for the return shipping. Service and warranty repairs via UTEC Oy, unless otherwise agreed. Warranty repaired or replaced products has a warranty until the end of the original warranty of the products purchased.
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Price and specifications
Labels, figures, circular letters, drawings, catalogs and price lists indicating the price, dimensions, weight and performance data, as well as other technical details and information is given without obligation unless otherwise is agreed with written offer. Information received by the buyer may not be reproduced, duplicated, transferred or otherwise disclosed to a third person if not agreed in written with the seller.
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Compliance
By giving an order, the buyer agrees to comply with the seller's delivery terms and conditions.
Paytrail payment service provider
Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider. Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant. Paytrail Oyj is an authorized Payment Institution. For reclamations, please contact the website you made your payment to.
Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830
www.paytrail.com
Netbanks
Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.